At Roche you can show up as yourself, embraced for the unique qualities you bring
Job Summary
At Roche you can show up as yourself, embraced for the unique qualities you bring.
As a product specialist you will have the following responsibilities: Respond and provide remote/telephone support, by email or chat, to customer inquiries about low-moderate-high complexity products, progressively.
During these practices, you will be offered the possibility to combine teleworking with in-office work, with flexible hours to be able to combine it with your studies.
Matching Summary
At Roche you can show up as yourself, embraced for the unique qualities you bring.
Skills & Requirements
Must-have
remote/telephone support
email or chat support
customer product inquiries
resolve product issues
document customer information
digitalization of service
Nice-to-have
advanced interpersonal skills
clear and direct communication
teamwork and adaptability
critical thinking
proactivity
customer focus
Key Requirements
Spanish and English languages required
Studies in health sciences
Ability in technology, digital and IT infrastructures