Patient Services Specialist -atrium Health Charlotte Pediatrics Steele Creek Pt
atrium Health Charlotte Pediatrics Steele Creek Pt
Charlotte, North Carolina, US
Base: $19.80 - $29.70; bonus/equity: not specified...
Exemplify caring and compassionate customer service
Interacting with patients and families
Critical thinking and decisive judgment
Exemplify caring and compassionate customer service to create an excellent patient experience
Job Summary
Exemplify caring and compassionate customer service to create an excellent patient experience.
Manages patient registration, insurance verification, scheduling, collection and cash receipting, arrival and/or departure desk activities according to standards and guidelines ensuring accuracy and an outstanding patient experience.
Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more.
Matching Summary
Exemplify caring and compassionate customer service to create an excellent patient experience.
Salary
Base: $19.80 - $29.70; Bonus/Equity: Not specified; Benefits: Yes
Skills & Requirements
Must-have
Exemplify caring and compassionate customer service
Interacting with patients and families
Critical thinking and decisive judgment
Work cohesively on a team and independently
Manages patient registration and scheduling
Enters and maintains confidential patient information
Nice-to-have
Bilingual English/Spanish preferred
Encourages patient utilization of front-end technology
Proficiency of emergency codes and responses
Key Requirements
High School Diploma or GED required
Computer experience required
Customer relations experience required
Experience with Medical Records Software preferred