Customer Experience Associate

TD Bank

Regina, Saskatchewan, Canada
Base: $22.00 - $27.21 cad; bonus/equity: not speci...
Process financial transactions accurately
Understand and determine customer needs
Respond and resolve customer concerns
TD Bank is committed to providing fair and equitable compensation opportunities, growth opportunities, and skill development for all colleagues

Job Summary

  • TD Bank is committed to providing fair and equitable compensation opportunities, growth opportunities, and skill development for all colleagues.
  • As a Customer Experience Associate, you will process financial transactions, understand customer needs to recommend solutions, and resolve concerns.
  • TD Bank offers a Total Rewards package including base salary, variable compensation, health and well-being benefits, savings and retirement programs, and career development.

Matching Summary

TD Bank is committed to providing fair and equitable compensation opportunities, growth opportunities, and skill development for all colleagues.

Salary

Base: $22.00 - $27.21 CAD; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • Process financial transactions accurately
  • Understand and determine customer needs
  • Respond and resolve customer concerns
  • Promote banking solutions and services
  • Deliver quality customer experiences

Nice-to-have

  • Think like a customer, Act like an Owner
  • Innovate with purpose, Execute with Speed
  • Build a positive, diverse, equitable work environment
  • Connect personally with customers

Key Requirements

  • High School diploma and/or 1+ years of relevant experience
  • Undergraduate degree or equivalent is an asset
  • Strong administration, organizational, planning and time management skills
  • Hands on knowledge of MS Office and internet
  • Ability to exercise initiative, be accurate and detail oriented
  • Dynamic communicator with established customer experience skills

Work Rights

Not specified

Tailored Resume

Cover Letter