Claims Configuration Lead

Prudential Assurance UK

10+ years management experience
Insurance claims transformation expertise
Straight-through processing rule design
The role is responsible for standardizing claims processes and designing straight-through processing rules as part of a Claims transformation programme

Job Summary

  • The role is responsible for standardizing claims processes and designing straight-through processing rules as part of a Claims transformation programme.
  • Candidates must work closely with Technology, Data, and AI teams to deploy reusable rules across Local Business Units while ensuring audit compliance.
  • Prudential offers a culture where diversity is celebrated and inclusion assured, supporting career ambitions through Connect, Grow, and Succeed initiatives.

Matching Summary

The role is responsible for standardizing claims processes and designing straight-through processing rules as part of a Claims transformation programme.

Skills & Requirements

Must-have

  • 10+ years management experience
  • Insurance claims transformation expertise
  • Straight-through processing rule design
  • AI-driven FWA detection tools familiarity
  • Claims platform configuration skills

Nice-to-have

  • Strong organizational change leadership
  • Customer-first thinking culture
  • Excellent presentation and communication skills
  • Experience with PACS systems
  • Ability to challenge deviations effectively

Key Requirements

  • Degree in computer science or equivalent
  • 10+ years of management experience
  • Hands-on insurance claims adjudication knowledge
  • UK location implied by company presence

Work Rights

Not specified

Tailored Resume

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