Sales Support Representative - Industrial Turnarounds

Ferguson

United States
Base: $21.46 - $34.36 hourly; bonus/equity: bonus ...
Fully remote
Accurate quotations and order processing
Coordinate with customers and operations
Responsive communication throughout project timelines
Serve as a key support resource for the Outside Sales and Turnaround team by providing accurate quotations, order processing, and personalized customer service

Job Summary

  • Serve as a key support resource for the Outside Sales and Turnaround team by providing accurate quotations, order processing, and personalized customer service.
  • Be on-call 24/7 during active turnaround projects to respond immediately to urgent customer orders, delivery needs, and problem resolution.
  • Ferguson is committed to a holistic approach towards benefits plans and programs that support the mental, physical and financial well-being of our associates.

Matching Summary

Serve as a key support resource for the Outside Sales and Turnaround team by providing accurate quotations, order processing, and personalized customer service.

Salary

Base: $21.46 - $34.36 Hourly; Bonus/Equity: Bonus or Incentive Plan eligible; Benefits: Health, dental, vision, paid time off, life insurance, 401(k) with company match, mental health coverage, gender affirming and family building benefits, paid parental leave, associate discounts, community involvement opportunities

Skills & Requirements

Must-have

  • Accurate quotations and order processing
  • Coordinate with customers and operations
  • Responsive communication throughout project timelines
  • On-call 24/7 during active turnaround projects
  • Manage customer information through Ferguson’s systems

Nice-to-have

  • Goal driven and team oriented
  • Strong relationship-building skills
  • Adapt quickly and problem-solve
  • Holistic approach to well-being

Key Requirements

  • 2-3 years sales or customer support experience
  • Prior experience with turnarounds, shutdowns, or industrial services
  • Mechanical knowledge
  • Strong computer skills (Outlook, Teams, Excel)

Work Rights

Not specified

Tailored Resume

Cover Letter