Customer Banking Specialist Relief - Success Hub (full Time)

Commonwealth Bank

Full time, onsite (predetermined monday - friday: 8.30am – 4.50pm)
Meaningful customer conversations
In-branch technology assistance
Transactional needs fulfillment
The Commonwealth Bank is seeking a full-time Customer Banking Specialist Relief for its Success branch to deliver excellent customer service and support. The role involves engaging with customers, providing financial health checks, and referring them to specialists for complex needs

Job Summary

  • Deliver a seamless banking experience for over 10 million personal and small business customers.
  • Build personal connections with customers, assist with technology, and identify financial needs through health checks and interviews.
  • Adhere to bank processes, capture customer feedback, and participate in community events.

Matching Summary

Match Score: 85

The Commonwealth Bank is seeking a full-time Customer Banking Specialist Relief for its Success branch to deliver excellent customer service and support. The role involves engaging with customers, providing financial health checks, and referring them to specialists for complex needs.

Skills & Requirements

Must-have

  • meaningful customer conversations
  • in-branch technology assistance
  • transactional needs fulfillment
  • financial health checks
  • loan and credit card applications
  • customer feedback capture

Nice-to-have

  • passion for service excellence
  • community event participation
  • team wellbeing focus
  • holistic customer solutions

Key Requirements

  • Full-time, 38 hours per week
  • Availability for predetermined rosters
  • Ability to act with integrity
  • Customer-centric approach

Work Rights

Not specified

Tailored Resume

Cover Letter