Field Services Capability And Development Lead

nbn

Australia
Learning and development experience
Adult learning principles
Instructional design
Guide the transformation of how capability is built across nbn’s Field Services workforce, shifting the learning ecosystem to a modern, blended and competency‑based approach

Job Summary

  • Guide the transformation of how capability is built across nbn’s Field Services workforce, shifting the learning ecosystem to a modern, blended and competency‑based approach.
  • Shape the design and evolution of role‑specific learning pathways, competency frameworks and blended learning experiences that span HFC, Fixed Line, Satellite, FTTP and other key technologies.
  • Collaborate with business leaders, technical specialists and delivery partners to co‑design practical, scalable learning experiences that reflect the realities of field work.

Matching Summary

Guide the transformation of how capability is built across nbn’s Field Services workforce, shifting the learning ecosystem to a modern, blended and competency‑based approach.

Skills & Requirements

Must-have

  • learning and development experience
  • adult learning principles
  • instructional design
  • competency-based training
  • blended learning experiences
  • Articulate 360
  • digital learning content

Nice-to-have

  • collaborative approach
  • thoughtful and adaptive
  • continuous improvement
  • curiosity and care
  • uplifting others

Key Requirements

  • Full working rights in Australia

Work Rights

Full working rights in Australia

Tailored Resume

Cover Letter