Senior Room Attendant

Melco Resorts & Entertainment

City of Dreams Macau, Macau
On-site
Company standards and checklists
Guest privacy and comfort
Hotel and guest rooms knowledge
Melco Resorts & Entertainment is seeking a Senior Room Attendant for its City of Dreams Macau location. The role involves maintaining guest room cleanliness, providing exceptional service, and training junior staff while adhering to company standards

Job Summary

  • Senior Room Attendant is responsible for the servicing and turndown of the guest rooms as well as the cleanliness of the service areas in accordance with the company’s standards and checklists.
  • Perform coaching and training Room Attendant on daily operations by following the SOP of City of Dreams.
  • Actively participate in health & safety activities to ensure that workplace hazards are minimized and the health & safety of all team members is valued.

Matching Summary

Match Score: 85

Melco Resorts & Entertainment is seeking a Senior Room Attendant for its City of Dreams Macau location. The role involves maintaining guest room cleanliness, providing exceptional service, and training junior staff while adhering to company standards.

Skills & Requirements

Must-have

  • company standards and checklists
  • guest privacy and comfort
  • hotel and guest rooms knowledge
  • health & safety requirements
  • teamwork and customer satisfaction

Nice-to-have

  • flexibility in approach to work
  • leadership and training ability
  • proactively service guests

Key Requirements

  • Minimum 2-year experience
  • 5-star hotel experience preferred
  • High school diploma or equivalent
  • Ability to communicate in Cantonese, Mandarin, or English
  • Ability to work flexible shifts

Work Rights

Not specified

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