Infrastructure Project Manager_director_workplace Operations & Support
Morstan
Project management in finance technology
Network and datacenter buildout experience
Technical support and workplace operations
This Director position delivers efficient technical support and ensures smooth operations of the organization's workplace environment for end-users, including hardware, software, and network resources
Job Summary
This Director position delivers efficient technical support and ensures smooth operations of the organization's workplace environment for end-users, including hardware, software, and network resources.
Morgan Stanley is a global leader in financial services with a strong commitment to diversity, inclusion, and employee support across more than 80,000 employees in 42 countries.
The role involves creating detailed execution plans, managing resources, tracking schedules, escalating risks, and providing weekly status reports while liaising with multiple teams.
Matching Summary
This Director position delivers efficient technical support and ensures smooth operations of the organization's workplace environment for end-users, including hardware, software, and network resources.
Skills & Requirements
Must-have
Project management in finance technology
Network and datacenter buildout experience
Technical support and workplace operations
Resource allocation and scheduling
Issue identification and escalation
Communication with technical and business teams
Nice-to-have
Customer service focus
Process orientation
Ability to adapt to changing environment
Consultative recommendations and solutions
Collaboration and creative thinking
Key Requirements
At least 6+ years relevant experience
Professional project and product management experience
Experience in financial services industry or related fields
Knowledge of Kanban and Agile methodologies
PMP certification preferred
CCNA certification preferred
Seven plus years of Voice and Data Network Technologies experience