Program Manager I - Dmv

historicsites.nc.gov

Raleigh, North Carolina, United States
Base: $70,478 - $123,336; bonus/equity: not specif...
Design and improve customer experience strategies
Direct supervision of professional and technical staff
Knowledge of driver licensing laws and regulations
The primary purpose is to provide executive-level administrative, operational, and strategic leadership for Driver Services as Chief of Staff to the Director

Job Summary

  • The primary purpose is to provide executive-level administrative, operational, and strategic leadership for Driver Services as Chief of Staff to the Director.
  • This role ensures compliance with federal and state regulatory frameworks including AAMVA, REAL ID, SAVE, FMCSA, and CDLIS standards.
  • The position involves direct supervision of the Driver Services Special Operations Unit leading modernization and systems integration efforts.

Matching Summary

The primary purpose is to provide executive-level administrative, operational, and strategic leadership for Driver Services as Chief of Staff to the Director.

Salary

Base: $70,478 - $123,336; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • Design and improve customer experience strategies
  • Direct supervision of professional and technical staff
  • Knowledge of driver licensing laws and regulations
  • Strategic planning and process improvement skills
  • Systems integration and workflow design expertise

Nice-to-have

  • Strong mentorship and performance management abilities
  • Effective communication with legislators and stakeholders
  • Experience navigating sensitive personnel matters

Key Requirements

  • Bachelor's degree from an accredited institution
  • Three years of program experience
  • One year of supervisory program experience

Work Rights

Not specified

Tailored Resume

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