The role involves independently providing service to patients before, during, or post-appointment while maintaining proficiency in all Patient Service Specialist responsibilities
Job Summary
The role involves independently providing service to patients before, during, or post-appointment while maintaining proficiency in all Patient Service Specialist responsibilities.
Candidates will facilitate efficient workflow, manage templates for utilization and wait lists, and navigate complex patients requiring coordination with multiple services or outside facilities.
Vanderbilt University Medical Center offers a comprehensive benefits package including health, disability, retirement, and wellness offerings to support professional growth and well-being.
Matching Summary
The role involves independently providing service to patients before, during, or post-appointment while maintaining proficiency in all Patient Service Specialist responsibilities.
Skills & Requirements
Must-have
Patient scheduling coordination
Pre-authorization and precertification
Medical terminology proficiency
Complex patient navigation
Workflow optimization skills
Nice-to-have
Guidance to entry-level staff
Quality improvement participation
Onboarding new hires assistance
Compassionate customer service
Adaptability to changing plans
Key Requirements
2 years relevant work experience
High School Diploma or GED
Patient Access Specialist Certification - Health Business Insights