$32.98 - $41.25 ph; bonus/equity: eligible for qua...
Not specified (assumed to be hybrid/onsite based on job nature).
Exceptional customer service orientation
Basic construction skills and knowledge
Ability to manage warranty processes
PulteGroup is seeking a Customer Care Manager II to conduct homeowner assessments, manage service requests, and ensure customer satisfaction within the homebuilding sector. The ideal candidate will possess strong customer service skills and basic construction knowledge, with a commitment to quality service
Job Summary
PulteGroup is committed to building inspired employees and meaningful careers.
The role involves conducting homeowner assessments and ensuring customer satisfaction.
Employees are eligible for various benefits including medical, dental, and vision insurance.
Matching Summary
Match Score: 85
PulteGroup is seeking a Customer Care Manager II to conduct homeowner assessments, manage service requests, and ensure customer satisfaction within the homebuilding sector. The ideal candidate will possess strong customer service skills and basic construction knowledge, with a commitment to quality service.
Salary
$32.98 - $41.25 per hour; Bonus/Equity: Eligible for quarterly bonus incentives; Benefits: Includes medical, dental, vision insurance
Skills & Requirements
Must-have
Exceptional customer service orientation
Basic construction skills and knowledge
Ability to manage warranty processes
Nice-to-have
Skilled in conflict resolution
Committed to delivering high-quality service
Ability to adapt to various personality types
Key Requirements
Minimum of 1-2 years of customer service experience