The successful candidate will provide system support for Non-Gaming applications across all Melco Resorts properties
Job Summary
The successful candidate will provide system support for Non-Gaming applications across all Melco Resorts properties.
Responsibilities include maintaining system stability, building knowledge bases for Level 1 support teams, and managing vendor relationships to meet SLAs.
The role involves participating in new project implementations, gathering functional requirements, and suggesting improvements to business applications.
Matching Summary
The successful candidate will provide system support for Non-Gaming applications across all Melco Resorts properties.
Skills & Requirements
Must-have
2-3 years IT experience
1-2 years hospitality IT experience
requirements analysis skills
vendor management for SLA compliance
functional requirement gathering
Nice-to-have
Oracle Opera PMS knowledge
Shiji PMS application exposure
POS application experience
strong analytic and self-starter traits
bilingual English and Cantonese fluency
Key Requirements
Bachelor's Degree in IT or equivalent
2-3 years total IT experience
1-2 years relevant hospitality industry IT experience