Customer Service Advisor - Moa Xtra 2026

Concentrix

Pasay City, Philippines
Customer service support
Resolve routine problems
Meet contractual kpis
This position provides customer service support and resolution of routine problems regarding client's product or services

Job Summary

  • This position provides customer service support and resolution of routine problems regarding client's product or services.
  • Ensure service delivered to our customers meets contractual Key Performance Indicator (‘KPIs’)
  • Participate in activities designed to improve customer satisfaction and business performance.

Matching Summary

This position provides customer service support and resolution of routine problems regarding client's product or services.

Skills & Requirements

Must-have

  • customer service support
  • resolve routine problems
  • meet contractual KPIs
  • listen attentively
  • demonstrate empathy
  • maintain basic knowledge

Nice-to-have

  • strong computer navigation
  • flexible and adapt quickly
  • tolerance for repetitive work
  • work as a team member
  • demonstrate patience

Key Requirements

  • High school diploma
  • three to six months experience preferred
  • Ability to work as a team member
  • Ability to rotate shifts

Work Rights

Not specified

Tailored Resume

Cover Letter