Service Delivery Manager Senior

Worldpay (FIS)

Not specified; not specified; competitive salary +...
Not specified
Service delivery team leadership
It production administration and operations
Budget management and resource planning
Worldpay (FIS) is seeking a Senior Service Delivery Manager to lead a service delivery team in the financial services sector. The ideal candidate will have strong management and organizational skills, preferably with experience in application support and knowledge of the banking or payments domain

Job Summary

  • Provide leadership for the service delivery team including planning, coaching, recruitment, and performance development.
  • Ensure all duties are performed accurately and timely while managing resources in a cost-effective manner.
  • Deliver a computer operations environment that meets all service level agreements including 24/7 availability targets.

Matching Summary

Match Score: 85

Worldpay (FIS) is seeking a Senior Service Delivery Manager to lead a service delivery team in the financial services sector. The ideal candidate will have strong management and organizational skills, preferably with experience in application support and knowledge of the banking or payments domain.

Salary

Not specified; Not specified; Competitive salary and benefits (such as HMO on Day 1)

Skills & Requirements

Must-have

  • Service delivery team leadership
  • IT production administration and operations
  • Budget management and resource planning
  • SLA compliance and disaster recovery
  • Staff performance coaching and mentoring

Nice-to-have

  • Banking or Payments domain experience
  • Entrepreneurial and collaborative mindset
  • Strategic planning for IT operations
  • Experience with variable staffing models
  • Continuous improvement initiatives

Key Requirements

  • Bachelor's degree or equivalent combination of education and work experience
  • Application support experience preferred
  • Strong business and financial management skills

Work Rights

Not specified

Tailored Resume

Cover Letter