Base: $21.60 ph to $37.75ph; bonus/equity: hired a...
Fully remote
Customer issue resolution
Executive leadership liaison
Cross-functional collaboration
The Corporate Customer Relations Representative (CCRG) serves as the designated liaison for customers whose concerns have been escalated to the Executive Leadership Team
Job Summary
The Corporate Customer Relations Representative (CCRG) serves as the designated liaison for customers whose concerns have been escalated to the Executive Leadership Team.
By advocating for the customer while aligning with enterprise priorities, the CCRG plays a critical role in preserving trust, strengthening relationships, and reinforcing UPS’s commitment to exceptional service and leadership responsiveness.
The Representative owns each issue end‑to‑end, ensuring timely and effective resolution by collaborating closely with internal partners and external customers.
Matching Summary
The Corporate Customer Relations Representative (CCRG) serves as the designated liaison for customers whose concerns have been escalated to the Executive Leadership Team.
Salary
Base: $21.60 p/h to $37.75p/h; Bonus/Equity: Hired applicants may be eligible for annual short-term and/or long-term incentive compensation programs; Benefits: Medical/prescription drug coverage, Dental coverage, Vision coverage, Flexible Spending Account, Health Savings Account, Dependent Care Flexible Spending Account, Basic and Supplemental Life Insurance & Accidental Death and Dismemberment, Disability Income Protection Plan, Employee Assistance Program, 401(k) retirement program, Vacation, Paid Holidays and Personal time, Paid Sick and Family and Medical Leave time as required by law, and Discounted Employee Stock Purchase Program