Continual Improvement Business Analyst

LSEG

Bengaluru, Karnataka, India
Itsm processes understanding
Servicenow development modules
Requirement gathering experience
The Continual Improvement Business Analyst drives service improvements across the organization by leading the CIM workflow

Job Summary

  • The Continual Improvement Business Analyst drives service improvements across the organization by leading the CIM workflow.
  • This role involves collaborating with development teams to ensure successful delivery of enhancements.
  • LSEG values innovation, quality, and continuous improvement, fostering a diverse and inclusive workplace.

Matching Summary

The Continual Improvement Business Analyst drives service improvements across the organization by leading the CIM workflow.

Skills & Requirements

Must-have

  • ITSM processes understanding
  • ServiceNow development modules
  • Requirement gathering experience

Nice-to-have

  • AI knowledge for process improvement
  • Agile/Scrum methodologies exposure
  • Good communication skills

Key Requirements

  • ITIL Foundation certification preferred
  • Experience with ServiceNow in ITSM environment
  • Experience in requirement gathering and documentation

Work Rights

Not specified

Tailored Resume

Cover Letter