(usa) Member Team Lead

Walmart

Kannapolis, NC, United States
Base: $22.00 to $30.00 ph; bonus/equity: performan...
Supervision of associates
Member service and sales
Area responsibility oversight
Assists management with the supervision of associates by assigning duties, communicating goals, training, and providing direction to ensure member complaints and issues are resolved according to company guidelines

Job Summary

  • Assists management with the supervision of associates by assigning duties, communicating goals, training, and providing direction to ensure member complaints and issues are resolved according to company guidelines.
  • Communicates and supports membership by providing information on membership types, programs, and benefits, processing memberships, and encouraging renewals to meet membership goals.
  • At Sam's Club, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet, including health, financial, and paid time off benefits.

Matching Summary

Assists management with the supervision of associates by assigning duties, communicating goals, training, and providing direction to ensure member complaints and issues are resolved according to company guidelines.

Salary

Base: $22.00 to $30.00 per hour; Bonus/Equity: Performance-based bonus awards; Benefits: Health, financial, and PTO benefits

Skills & Requirements

Must-have

  • Supervision of associates
  • Member service and sales
  • Area responsibility oversight
  • Accounting and financial records
  • Process development and implementation
  • Team leadership and collaboration

Nice-to-have

  • Embraces differences and belonging
  • Builds strong trusting relationships
  • Mentors and develops others
  • Acts with integrity and humility
  • Drives continuous improvement

Key Requirements

  • 6 months retail experience
  • 6 months customer service experience
  • Must be 18 years of age or older

Work Rights

Not specified

Tailored Resume

Cover Letter