Customer Service Representative

Destination Pet

Not specified, US
Base: $17.00 - $18.00ph; bonus/equity: tips; benef...
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Handling phones and customers
Welcoming pet parents and vips
Managing check-ins and check-outs
** Destination Pet is seeking a Customer Service Representative who is passionate about pets and people, capable of providing exceptional service while managing a dynamic environment. The role requires experience in customer service, strong communication skills, and the ability to multitask effectively. **

Job Summary

  • We are revolutionizing the pet industry and are looking for a Customer Service Representative who can make every client feel like a VIP.
  • Responsibilities include welcoming pet parents, answering phones, managing check-ins/check-outs, handling payments, and ensuring facility cleanliness.
  • Perks include part-time health benefits and pay starting at $17-$18.00/hour plus tips.

Matching Summary

Match Score: 75

** Destination Pet is seeking a Customer Service Representative who is passionate about pets and people, capable of providing exceptional service while managing a dynamic environment. The role requires experience in customer service, strong communication skills, and the ability to multitask effectively. **

Salary

Base: $17.00 - $18.00/hour; Bonus/Equity: tips; Benefits: Part-time health, mental health, and telehealth benefits

Skills & Requirements

Must-have

  • handling phones and customers
  • welcoming pet parents and VIPs
  • managing check-ins and check-outs
  • responding to complaints professionally
  • keeping lobby clean and welcoming

Nice-to-have

  • fluent in human and hound
  • people-person and pet-person
  • charm of a customer service pro
  • heart of a dog mom or dad

Key Requirements

  • 1+ year of customer service experience preferred
  • High school diploma or equivalent required
  • Availability on evenings, weekends, and holidays required
  • Must be able to lift 40 lbs

Work Rights

Not specified

Tailored Resume

Cover Letter