Oversee end-to-end project execution from scoping to invoicing, ensuring projects meet timelines, quality, budget, and compliance requirements
Job Summary
Oversee end-to-end project execution from scoping to invoicing, ensuring projects meet timelines, quality, budget, and compliance requirements.
Manage and mentor a team of survey programmers, data processors, project managers, and team leads, fostering a culture of accountability and continuous learning.
Build and maintain relationships with external vendors, negotiating rates and SLAs while ensuring timely identification of alternative options when required.
Matching Summary
Oversee end-to-end project execution from scoping to invoicing, ensuring projects meet timelines, quality, budget, and compliance requirements.
Skills & Requirements
Must-have
end-to-end project execution
survey programming and data processing
operational efficiency and automation
client and stakeholder management
market research standards and best practices
vendor relationship management
Nice-to-have
foster a culture of accountability
continuous learning and operational excellence
proactive issue resolution
drive margin improvement
Key Requirements
12+ years of experience in Market Research Operations
3-5 years in a leadership role
Proven experience managing multi-functional operations teams
Strong background in quantitative research processes