Patient Experience Representative- Scheduling Specialist

Intermountain Health

Provo, Utah, US
Base: $19.85 - $30.21; bonus/equity: not specified...
Onsite
Surgery scheduling management
Provider power plan utilization
Authorization and eligibility verification
Creates and manages provider’s surgery/hospital procedure schedules, including changes, cancellations, and rescheduling

Job Summary

  • Creates and manages provider’s surgery/hospital procedure schedules, including changes, cancellations, and rescheduling.
  • Obtains authorization for surgeries/hospital procedures by researching coverage and obtaining prior authorization.
  • Meets with pre-op patients to explain the surgery process, including pre-op labs, tests, or any pre-requisite that needs prior attention.

Matching Summary

Creates and manages provider’s surgery/hospital procedure schedules, including changes, cancellations, and rescheduling.

Salary

Base: $19.85 - $30.21; Bonus/Equity: Not specified; Benefits: Generous benefits package

Skills & Requirements

Must-have

  • Surgery scheduling management
  • Provider power plan utilization
  • Authorization and eligibility verification
  • Patient pre-op education
  • Medical terminology knowledge

Nice-to-have

  • AI-enhanced recruitment process
  • Customer service excellence
  • Team collaboration

Key Requirements

  • Two years of medical registration, billing, collection, scheduling, or insurance experience
  • Two years of customer service experience
  • Working knowledge of word processing, spreadsheet, email, and calendaring programs

Work Rights

Not specified

Tailored Resume

Cover Letter