Head Universal Banker, Bilingual English/Spanish Speaking Preferred, Mall of the Americas Branch

Citigroup

Miami, Florida, United States
Base: $46,600.00 - $60,800.00; bonus/equity: discr...
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Lead coach and support universal bankers
Execute financial transactions daily
Champion risk and control compliance
** Citigroup is seeking a Head Universal Banker for their Mall of the Americas Branch in Miami, Florida, with a preference for bilingual candidates in English and Spanish. This leadership role involves providing exceptional customer service, mentoring team members, and ensuring compliance with banking standards. **

Job Summary

  • This leadership role is responsible for guiding the branch team while executing all service transactions and sales activities.
  • The position requires championing risk and control by monitoring operations and ensuring strict compliance with bank policies.
  • Citi offers competitive benefits including medical, dental, vision coverage, 401(k), and paid time off packages.

Matching Summary

Match Score: 75

** Citigroup is seeking a Head Universal Banker for their Mall of the Americas Branch in Miami, Florida, with a preference for bilingual candidates in English and Spanish. This leadership role involves providing exceptional customer service, mentoring team members, and ensuring compliance with banking standards. **

Salary

Base: $46,600.00 - $60,800.00; Bonus/Equity: Discretionary and formulaic incentive awards available; Benefits: Medical, dental, vision, 401(k), life insurance, wellness programs

Skills & Requirements

Must-have

  • Lead coach and support Universal Bankers
  • Execute financial transactions daily
  • Champion risk and control compliance
  • Drive lobby leadership and sales
  • Engage clients in branch lobby

Nice-to-have

  • Bilingual English Spanish speaking
  • Retail experience preferred
  • Strong digital engagement skills
  • Positive can-do attitude
  • Proactive problem solving

Key Requirements

  • 2-4 years relevant experience
  • High School diploma or equivalent
  • Face-to-face customer service experience
  • Basic computer and digital tools skills

Work Rights

Not specified

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