The Application & Monitoring Specialist is responsible for the health, administration, and continuous optimization of business-critical applications within AirAsia Aviation Management Services
Job Summary
The Application & Monitoring Specialist is responsible for the health, administration, and continuous optimization of business-critical applications within AirAsia Aviation Management Services.
This role acts as the primary guardian of system reliability, ensuring seamless integration with aviation operations and maintaining a robust proactive monitoring ecosystem.
Key responsibilities include proactive monitoring, technical support and incident management, lifecycle and change management, and stakeholder and vendor collaboration.
Matching Summary
The Application & Monitoring Specialist is responsible for the health, administration, and continuous optimization of business-critical applications within AirAsia Aviation Management Services.
Skills & Requirements
Must-have
Proactive monitoring system health
MTTD management
System onboarding
Application health surveillance
High-tier technical support
Root cause analysis
ITSM discipline
Application rollouts and patching
User access control management
Strong SQL skills
Monitoring tools experience
Windows/Linux server environments
API integrations
Nice-to-have
Aviation or logistics experience
Analytical and problem-solving mindset
Excellent communication skills
Stakeholder management skills
Work under pressure
Manage multiple priorities
Attention to detail
Documentation discipline
Proactive and independent work
Team environment collaboration
Key Requirements
3–5 years in application support or system administration
Degree in IT, Computer Science, Software Engineering, or related field
Experience in Aviation or Logistics is a significant advantage
Familiarity with cybersecurity principles, audit logs, and compliance