B2c Customer Experience Associate

Revelyst

Hourly: $19.00 - $20.00; bonus/equity: not specifi...
High school degree or equivalent
1-5 years consumer service experience
Proficient in microsoft office products
The Customer Service Associate provides prompt and courteous support to consumers regarding products, shipments, and deliveries

Job Summary

  • The Customer Service Associate provides prompt and courteous support to consumers regarding products, shipments, and deliveries.
  • Employees resolve issues by clarifying problems, exploring alternative solutions, and implementing the best outcome within company guidelines.
  • The role offers a competitive salary ranging from $19.00 to $20.00 per hour along with comprehensive benefits including medical, dental, vision, and 401K.

Matching Summary

The Customer Service Associate provides prompt and courteous support to consumers regarding products, shipments, and deliveries.

Salary

Hourly: $19.00 - $20.00; Bonus/Equity: Not specified; Benefits: Medical, dental, vision, disability, life insurance, 401K, PTO, paid holidays, gear discounts

Skills & Requirements

Must-have

  • High school degree or equivalent
  • 1-5 years consumer service experience
  • Proficient in Microsoft Office products
  • Strong verbal and written communication skills
  • Ability to multi-task and prioritize tasks

Nice-to-have

  • SAP software experience
  • Basic knowledge of sporting goods equipment
  • Positive individual with customer confidence building
  • Experience with live chat and social media support

Key Requirements

  • High school diploma required
  • 1-5 years call center or help desk experience
  • Computer aptitude test required during interview
  • Problem-solving test required during interview

Work Rights

Not specified

Tailored Resume

Cover Letter