Support Coordinator Ii - Arcadia Med-surg Onc Clinic - Full Time 8 Hour Days (non-exempt) (non-union)

uscdirectory.usc.edu

Base: $25.00 - $39.69 ph; bonus/equity: not specif...
Patient appointment scheduling
Customer service in medical office
Insurance verification and authorization
Support Coordinator II ensures smooth outpatient flow resulting in optimum patient satisfaction and clinic operation by coordinating multiple appointments with multi-specialty clinical services

Job Summary

  • Support Coordinator II ensures smooth outpatient flow resulting in optimum patient satisfaction and clinic operation by coordinating multiple appointments with multi-specialty clinical services.
  • The role involves a variety of duties including customer service, intake, message distribution, procedure scheduling, encounter registration, co-pay collections, and referrals management.
  • USC is an equal opportunity employer that provides reasonable accommodations and considers all qualified applicants without regard to protected characteristics.

Matching Summary

Support Coordinator II ensures smooth outpatient flow resulting in optimum patient satisfaction and clinic operation by coordinating multiple appointments with multi-specialty clinical services.

Salary

Base: $25.00 - $39.69 per hour; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • patient appointment scheduling
  • customer service in medical office
  • insurance verification and authorization
  • medical records management
  • multi-specialty clinic coordination
  • phone and message handling

Nice-to-have

  • knowledge of medical terminology
  • bilingual in Chinese or Spanish
  • proactive and flexible team player
  • experience with GE Centricity or Cerner
  • quality assurance and data reporting
  • billing and coding knowledge

Key Requirements

  • High School diploma or equivalent
  • Fire Life Safety Training (LA City)
  • Certified Medical Assistant (preferred)
  • 3-5 years ambulatory care experience (preferred)
  • Knowledge of insurance plans and billing
  • Excellent English communication skills

Work Rights

Not specified

Tailored Resume

Cover Letter