Workday is seeking a Renewal Manager for their Warsaw office, tasked with managing the renewal process for global planning accounts and minimizing customer churn. The ideal candidate will have substantial experience in a customer-facing role within B2B SaaS, strong negotiation skills, and the ability to collaborate effectively with teams
Job Summary
Workday is shaping the future of work with an AI platform for managing people, money, and agents, fostering a culture of integrity, empathy, and shared enthusiasm.
The Renewal Manager will strategically own and drive the renewal process for a global portfolio of Adaptive Planning accounts, focusing on minimizing churn and maximizing contract value.
This role requires deep commercial expertise, strong negotiation skills, and the ability to identify growth opportunities through collaboration with Account Executives and Customer Success Managers.
Matching Summary
Match Score: 85
Workday is seeking a Renewal Manager for their Warsaw office, tasked with managing the renewal process for global planning accounts and minimizing customer churn. The ideal candidate will have substantial experience in a customer-facing role within B2B SaaS, strong negotiation skills, and the ability to collaborate effectively with teams.
Salary
Base: zł116,200 PLN - zł174,200 PLN; Bonus/Equity: May be eligible for Workday Bonus Plan or role-specific commission/bonus, and annual refresh stock grants; Benefits: Comprehensive benefits package
Skills & Requirements
Must-have
Maximize customer retention
Minimize financial attrition
Drive end-to-end renewal process
Negotiate complex multi-year contracts
Manage global planning accounts
Nice-to-have
Sun-drenched optimism and drive
Courageous collaborators
Curious minds
Leverage AI/Automation in deal processes
Key Requirements
6+ years customer-facing experience in B2B SaaS
Quota-Carrying Sales, Deal Operations, or Account Management experience
Advanced proficiency in complex contract renewal processes