End User Technology Analyst

Apex Group

Not specified; not specified; favourable salary me...
Fully remote
5 years it support experience
Windows 365 environment support
Microsoft intune and active directory
The End User Technology Analyst serves as the onsite point of contact for local users interacting with Apex Group IT services including desktop support and telephony

Job Summary

  • The End User Technology Analyst serves as the onsite point of contact for local users interacting with Apex Group IT services including desktop support and telephony.
  • The role requires delivering timely onsite IT support while maintaining a strong balance between technical expertise and customer service across Windows 365 and Office 365 environments.
  • As part of a global financial services provider, employees benefit from education support, sponsorship, and in-house training programs within a collaborative team environment.

Matching Summary

The End User Technology Analyst serves as the onsite point of contact for local users interacting with Apex Group IT services including desktop support and telephony.

Salary

Not specified; Not specified; Favourable salary mentioned

Skills & Requirements

Must-have

  • 5 years IT support experience
  • Windows 365 environment support
  • Microsoft Intune and Active Directory
  • Office 365 configuration and management
  • DNS and DHCP technical knowledge
  • English language proficiency

Nice-to-have

  • Physical networking and cabling skills
  • SOP creation and documentation experience
  • Proactive problem-solving mindset
  • Collaboration in multicultural teams
  • Vendor management capabilities

Key Requirements

  • University degree or BAC+2/3 qualification in IT
  • Minimum 5 years relevant IT support experience
  • Strong understanding of Microsoft technologies
  • Experience with Windows 11 and Windows 365

Work Rights

Not specified

Tailored Resume

Cover Letter