Customer Service And Order Management Executive

CHEP, A Brambles Company

Hybrid
Lead resolution of complex customer inquiries
Execute day-to-day customer order bookings
Monitor order flow end-to-end for discrepancies
You will join an international organization with a pioneering sustainable share-and-reuse business model operating in 60 countries

Job Summary

  • You will join an international organization with a pioneering sustainable share-and-reuse business model operating in 60 countries.
  • The role involves leading the resolution of complex customer inquiries while overseeing billing disputes and ensuring accuracy in ERP systems.
  • Employees are empowered to bring their authentic selves to work and maximize work-life balance through a Hybrid Work Model.

Matching Summary

You will join an international organization with a pioneering sustainable share-and-reuse business model operating in 60 countries.

Skills & Requirements

Must-have

  • Lead resolution of complex customer inquiries
  • Execute day-to-day customer order bookings
  • Monitor order flow end-to-end for discrepancies
  • Collaborate with internal stakeholders for troubleshooting
  • Maintain accurate records in CRM and ERP systems

Nice-to-have

  • Proactive communication and quality monitoring skills
  • Ability to coach team members effectively
  • Experience with digital documentation promotion
  • Strong data storytelling capabilities
  • Commitment to continuous process improvement

Work Rights

Not specified

Tailored Resume

Cover Letter