Lead the implementation of CSDM-aligned CMDB architecture across Foundational, Design, Manage Technical Services, and Sell/Consume domains
Job Summary
Lead the implementation of CSDM-aligned CMDB architecture across Foundational, Design, Manage Technical Services, and Sell/Consume domains.
Guide troubleshooting of complex Discovery, IRE, and data reconciliation issues and lead hands-on development using Business Rules, Script Includes, Client Scripts, UI Policies, Flow Designer.
At KONE, we are focused on creating an innovative and collaborative working culture where we value the contribution of each individual.
Matching Summary
Lead the implementation of CSDM-aligned CMDB architecture across Foundational, Design, Manage Technical Services, and Sell/Consume domains.
Skills & Requirements
Must-have
ServiceNow CMDB CSDM architecture
ServiceNow Discovery Service Mapping IRE
CMDB Health KPIs
custom CMDB tables attributes configurations
ITOM teams service visibility
CI classes relationships attributes modeling
Nice-to-have
innovative and collaborative working culture
employee engagement and participation
sustainability and ethical business practices
achieve career and personal goals
healthy and balanced life
Key Requirements
5+ years ServiceNow Development experience
Active CIS-Data Foundations certification
Active CIS-Discovery certification
Active CIS-Service Mapping certification
Solid understanding of IT infrastructure
Experience with ServiceNow integrations
Experience with Import Sets Transform Maps
Experience in design and development across full SDLC