The role involves managing multiple teams of investigation specialists to reduce bad debt and improve customer experience by meeting and exceeding defined metrics
Job Summary
The role involves managing multiple teams of investigation specialists to reduce bad debt and improve customer experience by meeting and exceeding defined metrics.
The manager is responsible for people development, process improvements, and timely delivery of projects aligned with the team and department vision.
Effective communication with multiple stakeholders and staying ahead of fraud trends impacting the retail industry are key to success in this role.
Matching Summary
The role involves managing multiple teams of investigation specialists to reduce bad debt and improve customer experience by meeting and exceeding defined metrics.