Customer Service Representative

Woof Pet Resort

Shrewsbury, MA, United States
$16-$18.00ph doe; tips; not specified
**
Fluent in human and hound
Juggling phones and customers
Answering phones with a smile
** Destination Pet is seeking a Customer Service Representative for Woof Pet Resort in Shrewsbury, MA. The role requires a passion for pets and people, with responsibilities including client interactions, managing check-ins, and maintaining a welcoming environment. **

Job Summary

  • We are revolutionizing the pet industry and are looking for someone who can make every client feel like a VIP (Very Important Pet-parent).
  • At Destination Pet, we’re not just another Pet/Vet care center—we’re a community that lives to elevate the love and lives of pet families.
  • We are looking for someone who is a people-person and a pet-person with solid communication chops and is cool under pressure.

Matching Summary

Match Score: 75

** Destination Pet is seeking a Customer Service Representative for Woof Pet Resort in Shrewsbury, MA. The role requires a passion for pets and people, with responsibilities including client interactions, managing check-ins, and maintaining a welcoming environment. **

Salary

$16-$18.00/hour DOE; tips; Not specified

Skills & Requirements

Must-have

  • fluent in human and hound
  • juggling phones and customers
  • answering phones with a smile
  • handling cash and cards
  • responding to complaints with patience

Nice-to-have

  • concierge and chaos coordinator
  • elevate the love and lives of pet families
  • community that lives to elevate
  • charm of a customer service pro

Key Requirements

  • 1+ year of customer service experience preferred
  • High school diploma or equivalent required
  • Availability on evenings, weekends, and holidays required
  • Must be able to lift 40 lbs

Work Rights

Not specified

Tailored Resume

Cover Letter