Conversation Designer/analyst – Chatbot & Digital Experience Using Ai
Bankwest
Conversation design experience
Multi-turn conversational flows
Ai chatbot behaviour
Design natural, human-centred conversations for the Bankwest Bee chatbot to make banking simpler for millions of customers
Job Summary
Design natural, human-centred conversations for the Bankwest Bee chatbot to make banking simpler for millions of customers.
Define how the assistant gathers and uses context, shapes principles for depth, pacing, and tone, and runs experiments to iterate based on user behaviour.
Collaborate across Product, Content, Compliance, and Engineering to align intent with capability and influence LLM outputs through patterns, examples, and guardrails.
Matching Summary
Design natural, human-centred conversations for the Bankwest Bee chatbot to make banking simpler for millions of customers.