Senior Manager System Operations

JetBlue Airways

Long Island City, NY, US
Base: $111,400.00 - $156,600.00 py; bonus/equity: ...
On-site
System operations center (soc) leadership
Operational decision-making during irops
Faa regulations compliance
JetBlue Airways is seeking a Senior Manager of System Operations to lead the System Operations Center (SOC) in Long Island City, NY. This role involves overseeing operational management, ensuring compliance with regulations, and fostering a customer-centric culture while driving process optimization and workforce development

Job Summary

  • The Senior Manager System Operations leads the systems Operations teams within the System Operations Center (SOC), ensuring safe, compliant, and efficient operational management.
  • This position drives process optimization, technology adoption, and workforce development while fostering a customer-centric culture within the SOC.
  • The Senior Manager is responsible for collaborating with all SOC teams for system performance, regulatory compliance, and the execution of operational strategies that support JetBlue’s business objectives.

Matching Summary

Match Score: 85

JetBlue Airways is seeking a Senior Manager of System Operations to lead the System Operations Center (SOC) in Long Island City, NY. This role involves overseeing operational management, ensuring compliance with regulations, and fostering a customer-centric culture while driving process optimization and workforce development.

Salary

Base: $111,400.00 - $156,600.00 per year; Bonus/Equity: performance bonuses, restricted stock units; Benefits: healthcare benefits, 401(k) plan and company match, crewmember stock purchase plan, disability coverage, life insurance, free travel

Skills & Requirements

Must-have

  • System Operations Center (SOC) leadership
  • Operational decision-making during IROPs
  • FAA regulations compliance
  • Crisis management
  • Process optimization and technology adoption

Nice-to-have

  • Customer-centric culture
  • Safety Management System (SMS) promotion
  • Organizational fit for JetBlue culture

Key Requirements

  • Bachelor’s Degree or equivalent experience
  • Six years in 121 airline SOC or equivalent
  • Three years in leadership role
  • Experience with IROP Solver technologies
  • Authorization to work in the US

Work Rights

Authorization to work in the US required

Tailored Resume

Cover Letter