Field Service Engineer(首都圏)

GE HealthCare UK

Tokyo, Japan
Medical equipment installation and maintenance
Customer satisfaction and relationship management
Technical problem-solving and escalation
Field engineers are responsible for all field operations including installation, inspection, repair, maintenance, and billing to maximize customer satisfaction and business growth

Job Summary

  • Field engineers are responsible for all field operations including installation, inspection, repair, maintenance, and billing to maximize customer satisfaction and business growth.
  • The role involves improving technical skills, including clinical knowledge of assigned equipment, to support effective healthcare service operations and gain customer trust.
  • Engineers will collaborate with sales representatives to contribute to market share gains and develop business with affiliated distributors as business partners.

Matching Summary

Field engineers are responsible for all field operations including installation, inspection, repair, maintenance, and billing to maximize customer satisfaction and business growth.

Skills & Requirements

Must-have

  • Medical equipment installation and maintenance
  • Customer satisfaction and relationship management
  • Technical problem-solving and escalation
  • Collaboration with sales and partners

Nice-to-have

  • Proactive improvement identification
  • Building strong business partnerships
  • Driving business growth and profitability

Key Requirements

  • 1-2 years field service experience in electrical/mechanical fields
  • Logical explanation of issues to customers
  • Ability to propose and execute operational improvements
  • Manual reading and accurate repair skills
  • Accurate escalation and problem resolution
  • Valid driver's license

Work Rights

Not specified

Tailored Resume

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