Access Services - Supervisor

University of Arkansas for Medical Sciences

Little Rock, AR, US
Commensurate with education + experience; not spec...
Patient check-in and scheduling workflows
Epic electronic health record system knowledge
Staff supervision and performance management
The Access Services Supervisor will supervise the operations of assigned work-flows including patient check-in/check-out, scheduling, and registration

Job Summary

  • The Access Services Supervisor will supervise the operations of assigned work-flows including patient check-in/check-out, scheduling, and registration.
  • This position assumes responsibility of manager during the absence of manager and educates staff on scheduling requirements and government rules.
  • UAMS offers amazing benefits including medical, dental, vision plans, up to 10% matched retirement contribution, and education discounts.

Matching Summary

The Access Services Supervisor will supervise the operations of assigned work-flows including patient check-in/check-out, scheduling, and registration.

Salary

Commensurate with education and experience; Not specified; Benefits eligible including medical, dental, vision, and up to 10% retirement match

Skills & Requirements

Must-have

  • Patient check-in and scheduling workflows
  • EPIC electronic health record system knowledge
  • Staff supervision and performance management
  • Healthcare registration and billing experience
  • Regulatory compliance and Joint Commission standards

Nice-to-have

  • Exceptional leadership and communication skills
  • Process improvement and quality monitoring
  • Team building and conflict resolution abilities
  • Experience with payer requirements and rules
  • Commitment to patient family-centered care

Key Requirements

  • Bachelor's Degree in Business or related field plus 3 years experience
  • High School Diploma/GED plus 7 years experience including 3 in healthcare
  • Proof of legal authority to work in the United States
  • Knowledge of EPIC work queues and physician referrals
  • Annual completion of skills assessments and continuing education hours

Work Rights

Must have proof of legal authority to work in the United States

Tailored Resume

Cover Letter