$74,317.94 - $108,986.24 py (pro rata) + super + s...
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Alcohol and drug counselling
Bio-psycho-social assessments
Telephone and webchat communication
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St Vincent's Hospital is seeking a part-time Contact Centre Clinician to provide person-centered counseling and support for individuals dealing with substance use issues. The role requires relevant qualifications and experience in clinical alcohol and drug treatment, with a commitment to a rotating 24/7 roster.
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Job Summary
Deliver high-quality, person-centred counselling, brief interventions, and bio-psycho-social assessments for people who use alcohol and other drugs, and concerned others, via telephone, webchat and other contact centre modalities.
Provide health education, harm minimisation advice, and evidence-based support, including advocacy, negotiation or mediation on behalf of callers when required, and coordinate referrals to internal and external service providers.
Join St Vincent’s Health Australia, a not-for-profit provider committed to providing care to all, including the most at-risk people in our community.
Matching Summary
Match Score: 75
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St Vincent's Hospital is seeking a part-time Contact Centre Clinician to provide person-centered counseling and support for individuals dealing with substance use issues. The role requires relevant qualifications and experience in clinical alcohol and drug treatment, with a commitment to a rotating 24/7 roster.
**
Salary
$74,317.94 - $108,986.24 per annum (pro rata) + super and salary packaging
Skills & Requirements
Must-have
Alcohol and drug counselling
Bio-psycho-social assessments
Telephone and webchat communication
24/7 rotating roster
Harm minimisation advice
Electronic record keeping
Nice-to-have
Person-centred care
Strengths-based approaches
Reflective practice
Quality improvement initiatives
Multidisciplinary service delivery
Key Requirements
Relevant tertiary qualifications (nursing, counselling, social work, psychology)
Eligibility for professional association membership
Clinical alcohol and drug experience
Experience with co-existing mental health issues
Typing speed of 40 WPM
High-level computer skills (Microsoft Office, electronic patient record systems)