Customer Service Rep – Remote (travel Enthusiast, Bilingual: English / French)

Concentrix

Canada
Base: $23.00-$24.35ph; bonus/equity: performance i...
Fully remote
Bilingual english french fluency
Remote work from home
Customer support and problem resolution
This position provides customer service support and resolution of routine problems and questions regarding client's products and/or services

Job Summary

  • This position provides customer service support and resolution of routine problems and questions regarding client's products and/or services.
  • The base salary range for this position is $23.00-$24.35/hr., plus incentives that align with individual and company performance.
  • Concentrix is committed to equal employment opportunity and does not discriminate on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, creed, sex, sexual orientation, gender identity or expression, age, marital or family status, disability, or any other category protected by provincial human rights legislation.

Matching Summary

This position provides customer service support and resolution of routine problems and questions regarding client's products and/or services.

Salary

Base: $23.00-$24.35/hr; Bonus/Equity: Performance incentives; Benefits: Medical, dental, vision, EAP, RRSP, PTO

Skills & Requirements

Must-have

  • Bilingual English French fluency
  • Remote work from home
  • Customer support and problem resolution
  • Sell travel products
  • High-speed internet connection

Nice-to-have

  • Travel enthusiast
  • Inclusive culture and belonging
  • Career growth opportunities
  • Teamwork and collaboration

Key Requirements

  • 1+ year customer service experience
  • 1+ year GDS experience
  • High school diploma or GED
  • Quiet, distraction-free home environment
  • Legally authorized to work in Canada

Work Rights

Legally authorized to work in Canada

Tailored Resume

Cover Letter