The key responsibilities of the role are to execute multiple E2E SO services across several ERP functional modules, in line with the agreed SLA with the business
Job Summary
The key responsibilities of the role are to execute multiple E2E SO services across several ERP functional modules, in line with the agreed SLA with the business.
Responsibilities include reading and understanding all relevant Quality Management System documents and procedures, executing tasks in compliance, and participating fully in quality initiatives.
EHS responsibilities include understanding relevant EHS documents and procedures, ensuring risk assessments are performed, and reporting all incidents and accidents.
Matching Summary
The key responsibilities of the role are to execute multiple E2E SO services across several ERP functional modules, in line with the agreed SLA with the business.
Skills & Requirements
Must-have
E2E Service Operations
ERP modules maintenance
User support and consulting
Change management advice
Service development and management
cGMP standards compliance
Nice-to-have
Continuous improvement initiatives
Cross-functional project coordination
Demonstrate good EHS behaviors
Key Requirements
Minimum 3 years experience in business analysis
Supply chain, manufacturing, or regulated environment experience
Practical experience with ERP systems (e.g. SAP S4/HANA)