The Assistant Manager is accountable for assisting the Villas Manager to oversee daily operations ensuring all guests receive an exclusive and memorable experience
Job Summary
The Assistant Manager is accountable for assisting the Villas Manager to oversee daily operations ensuring all guests receive an exclusive and memorable experience.
The incumbent will lead a team of Supervisors, Senior Butlers, and Butlers while coordinating among departments to meet or exceed VIP expectations.
The role requires managing guest profiles, protecting confidentiality, and ensuring no guest waits longer than specific time limits for luggage services.
Matching Summary
The Assistant Manager is accountable for assisting the Villas Manager to oversee daily operations ensuring all guests receive an exclusive and memorable experience.
Salary
Not specified; Not specified; Not specified
Skills & Requirements
Must-have
3-5 years hotel experience
2 years supervisory role
Fluent in Cantonese Mandarin English
VIP guest service management
P&L budget management
Nice-to-have
Butler or Executive Floor experience
Strong organizational skills
Ability to work under pressure
Proactive leadership style
High attention to detail
Key Requirements
High school diploma or equivalent
Professional hotel training preferred
Experience with Front Desk Concierge F&B Housekeeping