Contact Officer Voor Een Bekende Bank (parttime & Fulltime)

Concentrix

Paramaribo, SUR
Base: good salary in euro; bonus/equity: not speci...
Excellent telephone customer service
Represent the bank
Answer questions and provide information
As a Contact Officer, you will be the point of contact for our customers within your area of expertise, helping them by answering questions, providing information, or handling complaints

Job Summary

  • As a Contact Officer, you will be the point of contact for our customers within your area of expertise, helping them by answering questions, providing information, or handling complaints.
  • You will ensure proper inventory and maintain contact with the customer, leveraging your up-to-date knowledge to respond flawlessly to market or media developments.
  • Concentrix offers a pleasant, informal, and educational work environment with paid training, ongoing coaching, and a good salary.

Matching Summary

As a Contact Officer, you will be the point of contact for our customers within your area of expertise, helping them by answering questions, providing information, or handling complaints.

Salary

Base: Good salary in EURO; Bonus/Equity: Not specified; Benefits: Full payment of health insurance, transport allowance

Skills & Requirements

Must-have

  • excellent telephone customer service
  • represent the bank
  • answer questions and provide information
  • handle complaints
  • digital sales channels
  • Dutch and English language skills

Nice-to-have

  • affinity with banking
  • affinity with customer contact
  • proactive problem solver
  • positive attitude
  • willingness to go the extra mile

Key Requirements

  • minimum age of 18 years
  • completed secondary education
  • WFT training willingness
  • Banker's Oath willingness
  • excellent computer skills
  • good typing skills
  • proof of good conduct
  • own transportation

Work Rights

Not specified

Tailored Resume

Cover Letter