Ctp Case Manager

EML

Sydney, Australia
Not specified; salary reviews included; annual com...
Fully remote
Claims management experience or customer service skills
Allied health experience preferred
Strong written and verbal communication skills
The role involves managing a portfolio of CTP claims and collaborating with healthcare providers to assist injured claimants in their recovery and return to work

Job Summary

  • The role involves managing a portfolio of CTP claims and collaborating with healthcare providers to assist injured claimants in their recovery and return to work.
  • EML offers full training for this permanent position, meaning no previous case management experience is strictly required if you have relevant allied health or customer service background.
  • Employees enjoy flexibility to work from home up to 3 days per week after training completion, along with access to a corporate wellbeing program and generous parental leave.

Matching Summary

The role involves managing a portfolio of CTP claims and collaborating with healthcare providers to assist injured claimants in their recovery and return to work.

Salary

Not specified; Salary reviews included; Annual company incentive scheme available

Skills & Requirements

Must-have

  • Claims management experience or customer service skills
  • Allied health experience preferred
  • Strong written and verbal communication skills
  • Stakeholder engagement and management capabilities

Nice-to-have

  • Personal injury experience in alternative schemes
  • Empathetic and resilient approach to support
  • Positive attitude and willingness to learn
  • Outcome and results focused mindset

Key Requirements

  • Demonstrated experience in claims management OR strong customer service skills
  • Allied health experience
  • Personal injury experience in alternative schemes (desirable)

Work Rights

Not specified

Tailored Resume

Cover Letter