Thai language proficiency reading writing speaking listening
Bachelor level university degree required
2 years customer issue resolution or credit collection experience
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3M UK is seeking a Cir Analyst specializing in Credit and Collections to join their Global Service Center in the Philippines. The role involves managing customer inquiries, complaints, and collections, requiring strong analytical skills and proficiency in both Thai and English.
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Job Summary
This role involves end-to-end Customer Issue Resolution activities including managing complaints and credit collections processes.
The successful candidate will analyze complaint details to determine root causes and coordinate with cross-functional teams for resolution.
Candidates must demonstrate high proficiency in the Thai language and possess strong analytical skills to turn data into actionable information.
Matching Summary
Match Score: 75
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3M UK is seeking a Cir Analyst specializing in Credit and Collections to join their Global Service Center in the Philippines. The role involves managing customer inquiries, complaints, and collections, requiring strong analytical skills and proficiency in both Thai and English.
**
Skills & Requirements
Must-have
Thai language proficiency reading writing speaking listening
Bachelor level university degree required
2 years Customer Issue Resolution or Credit Collection experience
Nice-to-have
Sales Force experience preferred
Strong interpersonal skills with diverse partners
Ability to handle ambiguity and multiple projects
Key Requirements
Bachelor degree
2 years experience in CIR/Billing/Credit/Collection