Customer Service Representative

Woof Pet Resort

Cornelius, NC, United States
Base: $13.00–$16.00ph doe; tips: included; benefit...
On-site
Answering phones with a smile
Multi-tasking like a pro
Handling cash and cards
Destination Pet is seeking a Customer Service Representative for their Cornelius, NC location, aimed at providing exceptional service to pet owners. The role involves multitasking in a fast-paced environment while ensuring a welcoming experience for clients and their pets

Job Summary

  • Welcome pet parents and their furry VIPs like they just walked into a 5-star resort (but with more shedding).
  • Answering phones with a smile in your voice and multi-tasking like a pro.
  • Handling cash, cards, and balancing the end-of-day cash drawer like the organized rockstar you are.

Matching Summary

Match Score: 85

Destination Pet is seeking a Customer Service Representative for their Cornelius, NC location, aimed at providing exceptional service to pet owners. The role involves multitasking in a fast-paced environment while ensuring a welcoming experience for clients and their pets.

Salary

Base: $13.00–$16.00/hour DOE; Tips: included; Benefits: Part-time health, mental health, and telehealth benefits

Skills & Requirements

Must-have

  • answering phones with a smile
  • multi-tasking like a pro
  • handling cash and cards
  • responding to complaints with patience
  • keeping the lobby clean

Nice-to-have

  • fluent in human and hound
  • people-person and pet-person
  • cool under pressure
  • solve problems faster than a lab

Key Requirements

  • 1+ year of customer service experience preferred
  • High school diploma or equivalent required
  • Availability on evenings, weekends, and holidays required
  • Must be able to lift 40 lbs

Work Rights

Not specified

Tailored Resume

Cover Letter