Be part of an organisation driven by digital technology and data-backed approaches that support a diversified portfolio of prescription medicines, vaccines, and animal health products
Job Summary
Be part of an organisation driven by digital technology and data-backed approaches that support a diversified portfolio of prescription medicines, vaccines, and animal health products.
Provide tier 2 and tier 3 operational support for any issues raised with ServiceNow production deployed applications for Merck as well as coordination of Problem Investigations (includes documenting).
Our technology teams operate as business partners, proposing ideas and innovative solutions that enable new organizational capabilities.
Matching Summary
Be part of an organisation driven by digital technology and data-backed approaches that support a diversified portfolio of prescription medicines, vaccines, and animal health products.
Skills & Requirements
Must-have
ServiceNow development
Operational support
Tier 2 and Tier 3 support
Service Catalog management
Release support
Environment management
Nice-to-have
Digital technology driven
Data-backed approaches
Innovation and execution excellence
Agile development methodologies
Key Requirements
Bachelor's degree in Computer Science, Information Technology, or a related field
3+ years of working experience as a ServiceNow support resource
ServiceNow Certified System Admin (CSA) certification