Associate, Payroll Client Services - Sat- Wed - Amer

imperionetwork.fr

Americas
Base: $19,650 - $44,200 usd; bonus/equity: not spe...
**
Payroll customer service experience
Robust understanding of regulatory requirements
Advanced knowledge in specific jurisdictions
** The job posting is for an Associate in Payroll Client Services at Remote, a company focused on simplifying global employment compliance. The role involves managing payroll inquiries and providing excellent customer service while working in a collaborative environment. **

Job Summary

  • Serve as the primary contact for all payroll-related inquiries, offering thorough support through email, live chat, and video calls.
  • Provide advanced-level support, addressing complex issues and ensuring customer satisfaction is prioritized throughout their journey.
  • Partner effectively with teams across Customer Experience, Payroll Operations, Benefits, Tax, and Finance to ensure timely and accurate resolutions within strict service level agreements (SLAs).

Matching Summary

Match Score: 75

** The job posting is for an Associate in Payroll Client Services at Remote, a company focused on simplifying global employment compliance. The role involves managing payroll inquiries and providing excellent customer service while working in a collaborative environment. **

Salary

Base: $19,650 - $44,200 USD; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • payroll customer service experience
  • robust understanding of regulatory requirements
  • advanced knowledge in specific jurisdictions
  • excellent problem-solving capabilities
  • exceeding customer expectations
  • superior written and verbal communication
  • experience with Zendesk, Slack, and Notion
  • team-oriented environment
  • manage multiple priorities
  • keen interest in payroll expertise

Nice-to-have

  • innovative company
  • global impact on future of work
  • collaborative and supportive atmosphere
  • continuous learning and career development
  • competitive compensation and benefits

Key Requirements

  • payroll customer service role experience
  • advanced knowledge in specific jurisdictions
  • experience in customer support platforms
  • experience with collaboration tools

Work Rights

Not specified

Tailored Resume

Cover Letter