Senior Business Analyst

Merkle

Sofia, Bulgaria
Hybrid
Strong experience as a business analyst in sdlc-driven environments
Proven ability to elicit and document complex business requirements
Hands-on experience writing user stories, epics, and acceptance criteria
Merkle is seeking a Senior Business Analyst in Sofia, Bulgaria, to lead the analysis and requirements definition for complex software and digital platform solutions. The ideal candidate will have strong experience in SDLC-driven environments and Agile methodologies, with a focus on client engagement and translating business needs into actionable requirements

Job Summary

  • The role involves acting as a bridge between client stakeholders and delivery teams to translate business goals into actionable requirements throughout the software development lifecycle.
  • Candidates will own and manage the business backlog while actively participating in Agile ceremonies such as sprint planning, reviews, and retrospectives.
  • The position offers the opportunity to work on complex, international digital platforms for global clients within a collaborative environment that values inclusion and innovation.

Matching Summary

Match Score: 85

Merkle is seeking a Senior Business Analyst in Sofia, Bulgaria, to lead the analysis and requirements definition for complex software and digital platform solutions. The ideal candidate will have strong experience in SDLC-driven environments and Agile methodologies, with a focus on client engagement and translating business needs into actionable requirements.

Skills & Requirements

Must-have

  • Strong experience as a Business Analyst in SDLC-driven environments
  • Proven ability to elicit and document complex business requirements
  • Hands-on experience writing user stories, epics, and acceptance criteria
  • Experience defining and managing non-functional requirements
  • Ability to model business processes using BPMN or UML
  • Strong understanding of system integrations, APIs, and multi-system architectures
  • Confident stakeholder management and client-facing communication skills

Nice-to-have

  • Experience with digital commerce platforms like Salesforce Commerce Cloud
  • Familiarity with Jira, Confluence, or Azure DevOps delivery platforms
  • Experience supporting pre-sales activities and effort estimation
  • Working knowledge of modern web technologies and software architectures
  • Experience working with distributed or international delivery teams

Key Requirements

  • Solid experience as a Business Analyst in SDLC-driven software development
  • Practical experience with Agile methodologies including Scrum or Kanban
  • Excellent written and verbal communication skills in English

Work Rights

Not specified

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