Recepcionista (m/f/nb)

Sofitel Sydney Wentworth

Lisbon, Portugal
On-site
Guest check-in and check-out management
Reservation handling and phone answering
Cash management and invoice processing
The mission is to provide guests with a personalized and warm welcome, ensuring a memorable experience and promoting small moments of happiness

Job Summary

  • The mission is to provide guests with a personalized and warm welcome, ensuring a memorable experience and promoting small moments of happiness.
  • The receptionist manages guest arrivals and departures, handles last-minute reservations, follows up on guest requests and feedback, and promotes the hotel’s shop, restaurants, and events.
  • The company values diversity, inclusion, internal development, and international mobility, fostering a supportive team environment with strong human values.

Matching Summary

The mission is to provide guests with a personalized and warm welcome, ensuring a memorable experience and promoting small moments of happiness.

Skills & Requirements

Must-have

  • Guest check-in and check-out management
  • Reservation handling and phone answering
  • Cash management and invoice processing
  • Customer service and guest experience focus
  • Sales promotion of hotel services
  • Use of PMS Opera system

Nice-to-have

  • Creativity and writing skills
  • Stress and pressure management
  • Team spirit and collaboration
  • Multilingual abilities
  • Attention to detail
  • Friendly and warm personality

Key Requirements

  • Experience with PMS Opera
  • Work authorization not specified

Work Rights

Not specified

Tailored Resume

Cover Letter