Not specified; salary reviews mentioned; incentive...
Fully remote
Strong customer service focus
Excellent written and verbal communication skills
Ability to analyze information for decision making
The Eligibility Officer plays a key role in the initial stages of claim lodgement by investigating and gathering evidence to support sound decision making regarding claim outcomes
Job Summary
The Eligibility Officer plays a key role in the initial stages of claim lodgement by investigating and gathering evidence to support sound decision making regarding claim outcomes.
This permanent full-time position is based in Adelaide with flexibility to work from home up to 2 days a week once fully trained.
EML offers comprehensive benefits including a corporate wellbeing program, generous discounts, and up to 16 weeks paid parental leave.
Matching Summary
The Eligibility Officer plays a key role in the initial stages of claim lodgement by investigating and gathering evidence to support sound decision making regarding claim outcomes.
Salary
Not specified; Salary reviews mentioned; Incentive scheme entitlement
Skills & Requirements
Must-have
Strong customer service focus
Excellent written and verbal communication skills
Ability to analyze information for decision making
High attention to detail and organizational skills
Nice-to-have
Problem solving abilities
Learning culture environment
Diverse and collaborative team culture
Key Requirements
Tertiary studies in business, law or allied health
Previous experience in worker's compensation or insurance
Experience within a legal environment (advantageous)