Enrollment Contact Representative

Northeastern University

Dedham, MA, USA
Base: $23.02 - $31.66; bonus/equity: not specified...
Hybrid
Customer service experience
Strong interpersonal skills
Technological literacy
Northeastern University is seeking an Enrollment Contact Representative to serve as a primary contact for prospective and current students, aiding in their recruitment and enrollment processes. The role requires strong interpersonal skills, problem-solving abilities, and a commitment to student success in a hybrid work environment

Job Summary

  • The Enrollment Contact Representative serves as the front line contact for parents and students.
  • This position requires excellent interpersonal and phone etiquette to assist in recruitment and retention.
  • Northeastern University offers a comprehensive benefits package for eligible employees.

Matching Summary

Match Score: 85

Northeastern University is seeking an Enrollment Contact Representative to serve as a primary contact for prospective and current students, aiding in their recruitment and enrollment processes. The role requires strong interpersonal skills, problem-solving abilities, and a commitment to student success in a hybrid work environment.

Salary

Base: $23.02 - $31.66; Bonus/Equity: Not specified; Benefits: Comprehensive benefits package

Skills & Requirements

Must-have

  • Customer service experience
  • Strong interpersonal skills
  • Technological literacy
  • Ability to work in a fast-paced environment

Nice-to-have

  • Positive outgoing personality
  • Critical thinking skills
  • Demonstrated sensitivity to diverse populations

Key Requirements

  • Minimum of Associate’s Degree
  • Previous Contact Center experience
  • Experience with various databases

Work Rights

Not specified

Tailored Resume

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