Kundenbetreuer Im Flottenmanagement (w/m/div.) - Befristet 1 Jahr

Bosch Rexroth Pty. Ltd.

Berlin, Germany
On-site
Handling customer inquiries by phone and email
Operating terminal software for car key dispensing
Supporting booking processes and technical issues
You will handle telephone and written customer inquiries related to the Bosch internal car rental service Carpool

Job Summary

  • You will handle telephone and written customer inquiries related to the Bosch internal car rental service Carpool.
  • You will advise internal business partners on booking processes, terminal malfunctions, and assist with technical problems related to permissions and infrastructure.
  • The role requires a responsible, independent working style with very good verbal and written communication skills.

Matching Summary

You will handle telephone and written customer inquiries related to the Bosch internal car rental service Carpool.

Skills & Requirements

Must-have

  • handling customer inquiries by phone and email
  • operating terminal software for car key dispensing
  • supporting booking processes and technical issues
  • good MS Office skills
  • fluent German and good English skills

Nice-to-have

  • customer-oriented and communicative personality
  • reliable and team player
  • open to new tools and software
  • independent planning and organizational skills
  • precise and engaged work style

Key Requirements

  • professional experience in customer service
  • good German language skills at native level
  • good English language skills
  • commercial or technical education preferred
  • driver's license class B desired

Work Rights

Not specified

Tailored Resume

Cover Letter